Quick, hassle-free claims.

Choose your preferred claim option and our dedicated Claims Team will do the rest.

Step 1

Log in to your ZAZU Life Client Zone account. No account yet? Register here.

Step 2

Choose ‘Submit a Claim‘, select the policy and provide the required claim details.

Step 3

Upload all supporting documents to ensure speedy processing of your claim.

Step 4

You’ve made it! Submit your claim and our dedicated Claims Team will take over.

Looking for more ways to claim?

Choose the option that works best for you

Online

Log in to Client Zone and submit your claim online together with the supporting documents.

Register for Client Zone

Email

Email the completed claim form and your supporting documents to claims@zazulife.co.za.

Download a claim form

Phone

Give us a call at 086 111 ZAZU (9298) or Call Me Back for our Claims Team to assist with your claim.

Download a claim form

Fax

Your completed claim form and the supporting documents can be submitted via FAX at 087 230 1789.

Download a claim form

Speed up your claim processing time

Submit all supporting documents with your claim

You can help speed up your claim’s assessment by submitting any supporting documentation together with your claim. We also suggest going through your policy schedule before submitting your claim which can be accessed through our Client Zone online self-help portal, USSD, or by chatting with our client services team.

Which supporting documents do I need to submit with my claim?

Need some help?

Let us call you

Let’s get you covered!

Let us call you

Call me

Insurance is about people. And we are bringing the human element back to it.

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Underwritten by Guardrisk Life Ltd, licensed life insurer and authorised FSP 76.

ZAZU Life (Pty) Ltd. FSP 5070.

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