We encourage all our policyholders to stay informed regarding their cover with us. We’ve made it super quick and easy for you to access and view all your current ZAZU Life policies, offering several online and offline options to help you stay on top of things.
Our Online Client Portal using a computer or mobile phone
https://clientzone.zazulife.co.za/login
As an existing ZAZU Life policyholder, you can register an account on our online Client Portal to access and download all your policy documents in one convenient place. You will also be able to submit a claim, view the status of your claim, confirm policy dependants and check your beneficiaries. It’s available anytime and anywhere, even from your mobile phone giving you complete control and flexibility.
Using USSD on a mobile phone
Using USSD is as simple as making a phone call and once the USSD code has been dialled, you will be presented with a menu on your mobile’s screen. Simply reply to the prompts with the relevant menu option to view or access the desired information.
You can request a copy of your policy document to be sent to you via email, fax, or SMS. The tool also allows you to do a couple of other nifty things like accessing claim forms, policy amendment forms, as well as checking your cover status and more.
Chatting with our Client Services Team
We love to chat! If you need that personal touch, give us a call at 086 111 ZAZU (9298) or email us at clientservice@zazulife.co.za to request your policy documents and we’ll get you sorted in no time!
We are quick to respond during business hours, and may take a bit longer over weekends and holidays and suggest our online options if time is short.
